SERVICE OPERATION (Program); CUSTOMER CONTACT CENTER
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Dollars | Positions | Dollars | Positions | Dollars | Positions |
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$6,655,958 | 92.00 | $6,619,785 | 92.00 | $36,173 | 0.00 | |
Budget Issues (Continuation and New) |
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Dollars | Positions | Dollars | Positions | Dollars | Positions |
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Policy Area: REGULATION AND LICENSING |
![]() | ESTIMATED EXPENDITURES | | | | | | |
| ![]() | CASUALTY INSURANCE PREMIUM ADJUSTMENT | $354 | 0.00 | ($845) | 0.00 | $1,199 | 0.00 |
| ![]() | ESTIMATED EXPENDITURES - OPERATIONS | $6,266,654 | 92.00 | $5,923,769 | 92.00 | $342,885 | 0.00 |
| ![]() | FLORIDA RETIREMENT SYSTEM ADJUSTMENT - FY 2021-22 - NORMAL COST AND UNFUNDED ACTUARIAL LIABILITY | $0 | 0.00 | $26,540 | 0.00 | ($26,540) | 0.00 |
| ![]() | FLORIDA RETIREMENT SYSTEM ADJUSTMENT - FY 2022-23 - NORMAL COST AND UNFUNDED ACTUARIAL LIABILITY (UAL) | $34,259 | 0.00 | $34,259 | 0.00 | $0 | 0.00 |
| ![]() | REALLOCATION OF HUMAN RESOURCES OUTSOURCING | $3,913 | 0.00 | $1,623 | 0.00 | $2,290 | 0.00 |
| ![]() | SALARY INCREASE FY 2022-23 - STATEWIDE $15 MINIMUM WAGE INCREASE - EFFECTIVE 7/1/2022 | $96,380 | 0.00 | $96,380 | 0.00 | $0 | 0.00 |
| ![]() | SALARY INCREASE FY 2022-23 - STATEWIDE 5.38% PAY INCREASE - EFFECTIVE 7/1/2022 | $218,225 | 0.00 | $218,225 | 0.00 | $0 | 0.00 |
| ![]() | SALARY INCREASES FOR FY 2021-22 - STATE EMPLOYEE MINIMUM WAGE INCREASE - EFFECTIVE 7/1/2021 | $0 | 0.00 | $32,612 | 0.00 | ($32,612) | 0.00 |
![]() | INCREASE IN OPERATING COST | | | | | | |
| ![]() | PRIVATE LEASE COSTS | $171,173 | 0.00 | $0 | 0.00 | $171,173 | 0.00 |
![]() | NONRECURRING EXPENDITURES | | | | | | |
| ![]() | CUSTOMER RETURN CALL SOFTWARE FOR THE CUSTOMER CONTACT CENTER | ($135,000) | 0.00 | $0 | 0.00 | ($135,000) | 0.00 |
![]() | PROGRAM OR SERVICE-LEVEL INFORMATION TECHNOLOGY | | | | | | |
| ![]() | CUSTOMER RETURN CALL SOFTWARE FOR THE CUSTOMER CONTACT CENTER | $0 | 0.00 | $287,222 | 0.00 | ($287,222) | 0.00 |
Total Policy Area: REGULATION AND LICENSING | $6,655,958 | 92.00 | $6,619,785 | 92.00 | $36,173 | 0.00 |